One Zidy. From the first visit to the next.
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ZIDY CUSTOMER · 3 LOCATIONS

Open Road Bicycles

Open Road Bicycles has served the Jacksonville cycling community since 1993. Its offering includes bike sales, repairs, fitting, rentals and local rides.

3Locations on Zidy

LIGHTSPEED R-SERIES · WORKFLOW EXAMPLE

A service update. A payment. A reason to return.

An example of payment communication and aftercare around a service visit.

The rider approves the repair estimate by SMS. The team sees the approval and can share a Zidy payment link in the conversation.

Lightspeed Retail POS (R-Series)

Work order · Estimated

Zidy sends

Hi Sam, your tune-up and replacement cable estimate is $145. Reply APPROVE to go ahead, or message us with a question.
Lightspeed Retail POS (R-Series)

Work order · Finished

Zidy sends

Hi Sam, the work on your bike is finished. Message us to arrange your pickup.
Lightspeed Retail POS (R-Series)

Work order · Paid

Zidy sends

Hi Sam, your service payment has been recorded. Thank you!
Lightspeed Retail POS (R-Series)

Sale · Completed

Zidy sends

Thanks for visiting, Sam. How is everything working out? Let us know if you need anything.
Lightspeed Retail POS (R-Series)

Sale · Completed

Zidy sends

Thanks for choosing our shop, Sam. Would you share your experience? Here’s your review link.

Work order Paid and sale Completed are separate Lightspeed events. Each can have its own customer message.

Illustrative feature example. Messages and statuses demonstrate the named workflow.

EXPLORE THE PLATFORM

Service payments & sale follow-up

See the product behind the example, or explore more businesses using Zidy.

YOUR BUSINESS. YOUR NEXT CHAPTER.

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