One place to see the day
See pickups, returns, availability and bookings that need a payment, waiver or other attention.
FROM INQUIRY TO CONFIRMED BOOKING
Less back-and-forth.
More booked in.
Let customers choose dates, reserve available items and pay online. Follow the booking through payments, waivers, pickup and return in Zidy Inbox and Today.
Your businessExample workspaceJT
10:00 AM
MCMaya Chen
Waivers complete2 × City e-bike
11:30 AM
JLJames Lee
1 waiver needed1 × Hybrid bike
1:00 PM
ARAlex Rivera
Waivers complete3 × City e-bike
A clear view of pickups and returns Connected to your inbox
A little less on your plate.AI and your team, working together.
Bookings
Keep the booking
moving forward.
Connect the payment
Keep payment requests, received payments, recorded deposits and remaining balances in the booking conversation.
Get ready for pickup
Send waiver links, see signed-waiver events and move the booking to the next phase.
CONNECTED BY DESIGN
Your team.
Your next move.
Keep reservation events, payments and signed waivers in the customer conversation. Move through booking phases from Inbox and use Today to see pickups, returns and the work that needs attention.
- Payment and waiver readiness in the conversation
- Booking phases and calendar access
- Live availability for inventory managed in Zidy Bookings
ONE RENTAL. EVERY NEXT STEP.
From the first question
to the next great review.
Follow Maya and a friend through an e-bike rental. Select a step, then open the product tour to try its booking records and tasks.
STEP 01 / 06
Answer the question that starts the ride.
Zidy AI can answer after-hours rental questions from your shop information. Customers can then choose dates and available bikes on your Zidy booking page. Your team can help when needed.
Explore the first inquiry Maya Chen · Zidy InboxSample rental
ZIDY AI + INBOXAfter-hours rental inquiryReady for the team
We’d love to help. How many e-bikes do you need, and what day would you like to ride?
Two for Saturday, 10 AM to 4 PM.
2 e-bikes requestedAvailability shown on the booking page
STEP 02 / 06
They choose. They book. You’re in the loop.
Customers choose their dates and available bikes, then reserve and pay through your Zidy booking flow. The self-booked rental, payment and confirmation appear in Inbox.
Open the sample booking Your shop’s booking pageCustomer view · Example
- 1
Choose dates & times
PickupSaturday · 10 AMReturnSaturday · 4 PM - 2
Select available bikes
2 × City e-bike$75 each · Sample rental$150 - 3
Complete the payment
Secure payment link$150 paid - 4
You’re booked.
Two bikes confirmed. Pickup details and the waiver link arrive in the conversation.
Confirmation sent to Maya
Illustrative self-booking flow · Sample prices · No booking or payment is made.
STEP 03 / 06
Get the group ready before they arrive.
Share the waiver link with each rider. See signatures arrive in Inbox, and keep pickup details close with scheduled reminders. Your team can spot what is still missing.
View the sample waivers Maya Chen · Zidy InboxSample rental
ZIDY BOOKINGSWaivers · 2 of 2 signedReady for pickup
Your rental is coming up, Maya. Pickup is Saturday at 10 AM and return is at 4 PM. Your group’s waivers are complete.
2 signed waiversPickup reminder scheduled
STEP 04 / 06
Ready when the riders arrive.
Check payment and waivers, then complete pickup. Both bikes are checked out, with the return time in the customer conversation.
Try the pickup Maya Chen · Zidy InboxSample rental
ZIDY BOOKINGSRental · In progressReturn due at 4 PM
You’re all set. Enjoy your ride! Return is at 4 PM. Message us here if you need anything.
2 bikes checked outPayment and waivers complete
STEP 05 / 06
Bikes back. Booking complete.
Confirm both bikes are back and complete the return. The booking is closed, ready for the review follow-up.
Try the return Maya Chen · Zidy InboxSample rental
ZIDY BOOKINGSReturn complete · Booking closedReturned
Both bikes are checked back in, Maya. Your rental is complete. Thanks for riding with us!
2 bikes returnedBooking complete
STEP 06 / 06
Let a great ride lead to the next visit.
The bikes are back. An automatic review request keeps the customer connection going. Booking details and messages remain close when the customer gets in touch again.
See the review step Maya Chen · Zidy InboxSample rental
ZIDY REVIEWSBooking complete · Review requestFollow-up sent
Thanks for riding with us, Maya! Would you share your experience? Here’s your review link.
2 bikes returnedBooking complete
Illustrative Zidy workflow with fictional customers and amounts. These steps belong to Zidy Bookings, Payments and Reviews.
ZIDY INBOX · THE NEXT ACTION IS HERE
Move the booking forward.
From the conversation.
Customer messages share a place with reservation events, payment status, signed waivers and internal notes. Your team can see what happened and move through the next booking phase.
- Payment requests, deposits and balances in context
- Signed-waiver events and document access
- Booking phases and calendar access
MC
Maya ChenExample customer · Business SMS
Zidy BookingsRental confirmed · Deposit recorded
2 City e-bikes · Saturday, 10 AM–4 PM
$50 deposit paid$100 due at pickup
Internal note · Deposit paid in store.
Waiver eventMaya signed the waiverView signed waiver · View in calendar
Booking phase · Ready for pickup
Zidy customer
Bicycles San Clemente · CUSTOMER WORKFLOW
One booking. A connected customer journey.
Bicycles San Clemente uses Zidy bookings together with automatic payments and automatic review requests.
THE ZIDY BUSINESS APP
Your business moves.
Your inbox comes along.
Step away from the desk without stepping away from your customers. Reply to texts and DMs, review AI conversations and manage bookings from the Zidy business app.
- Reply from your business number.
- See what AI handled and take over.
- Check bookings, pickups and returns on the go.
for BusinessJTMaya Chen
Business SMS · Next morning
Last night’s AI summary
Maya needs a repair. Friday preferred. Your team to confirm a time.
Jamie · Team reply
Hi Maya, Jamie here. We can take a look Friday at 10 AM. Does that work?
Perfect. I’ll see you then!
Reply as your business…
InboxBookingsCallsMore
for BusinessJTBookings
TodayPickups & returns
10:00 AMConfirmed
Maya Chen
2 × City e-bike
Waivers complete
Paid
View booking 11:30 AMUpcoming
James Lee
1 × Hybrid bike
1 waiver needed
Message customer InboxBookingsCallsMore
Illustrative business app screens · Example customer data
A FEW THINGS TO KNOW
Good questions. Clear answers.
Does a free rental profile include the full paid platform?+
No. Profile claiming and free waiver tools are separate from the paid business platform. Booking fees, payment processing and business subscriptions should be shown separately in your offer.
Where does live rental availability come from?+
Zidy Bookings manages availability for the rental inventory in your booking setup. If you use another provider, discuss the available connection and its scope with the team.
YOUR BUSINESS. YOUR NEXT CHAPTER.
Make room for what’s next.
Bring your customer conversations and everyday work together. Find the Zidy setup that fits your business.