ZIDY FOR YOUR BUSINESS
Zidy for Business goes beyond bike shops. Health & wellness, home services, and autosports & powersports teams use the same platform to answer customers, organize conversations and bring people back.
Your number. Your contacts. Your team.
Answer the inquiry and help arrange a visit
Gather the details and follow up by text
Keep the sales conversation moving
Illustrative customer inquiries
BUILT AROUND YOUR DAY
Health and wellness businesses
Bring appointment questions, opening-hours inquiries and social DMs together. Keep new inquiries engaged after hours and make review follow-up part of the day.
“What time do you open, and how do I arrange a visit?”
AI shares your business information and gathers the details your team needs to follow up.
Repair, maintenance and installation teams
Follow up after missed calls, discuss service and installation requests by text, and keep estimate questions close to your team-even when you’re away from the desk.
“Can I get an estimate for a repair at my home?”
AI gathers the first details. Your team reviews the inquiry on mobile and arranges the next conversation.
Autosports and powersports teams
Keep product questions, missed calls and sales follow-ups in one team inbox. Answer personally when a customer needs help choosing.
“Can someone help me compare a couple of options?”
AI welcomes the inquiry. Your team picks up the conversation with the customer’s questions in view.
CUSTOMER TOOLS THAT WORK TOGETHER
Keep calls, SMS, Facebook Messenger, Instagram DMs and webchat in one team Inbox. Add custom contact tags and notes in Zidy CRM.
Use a written auto-reply or let AI answer first questions and gather details. Your team reviews the conversation and takes over from desktop or mobile.
Send payment requests, invite reviews and share custom SMS promotions with your marketing contacts. Each reply returns to the customer conversation.
CUSTOM SMS CAMPAIGNS
Share appointment openings, welcome clients back and invite them to studio events.
Appointment openings
Select contacts interested in weekday appointments when your team has openings to share.
Prefers weekday afternoons.
Your team: “Let us check Thursday afternoon options for you.”
Return visits
Choose the clients you want to welcome back and send a personal invitation.
Prefers to arrange visits by text.
Your team: “Of course. Which days usually work best for you?”
Events & offers
Invite clients who want event updates to a studio evening or seasonal promotion.
Interested in studio events.
Your team: “We’ll send the event details and help with any questions.”
Example messages and CRM notes. These are sample workflows, not customer testimonials.
CUSTOM SMS CAMPAIGNS
Promote seasonal maintenance, fill quieter weeks and revisit project conversations.
Seasonal maintenance
Reach contacts interested in heating and cooling maintenance with a seasonal offer.
Prefers afternoon service visits.
Your team: “Let us check the schedule. Would an afternoon visit work for you?”
Service promotions
Send a timely offer to contacts interested in the service your team wants to promote.
Asked about a deep-clean service.
Your team: “We can walk through the service and help with a quote for your home.”
Project follow-ups
Choose contacts your team has tagged for project follow-up, with their notes close at hand.
Wants to revisit the garage project.
Your team: “Yes, let’s review what has changed and arrange the next step.”
Example messages and CRM notes. These are sample workflows, not customer testimonials.
A FEW THINGS TO KNOW
Yes. Zidy ports your number in the background, typically in 2–5 days. Keep the number your customers know and bring its communications into Zidy.
Yes. Store customer contacts in Zidy CRM, create your own tags and add internal notes for your team. Use that context to organize customer conversations and relevant campaigns.
Yes. Use the Zidy business app to read conversations, review AI summaries and reply from your business number while away from the desk.
Yes. Your quote maps the phone, messaging and product setup to your locations and team.
YOUR BUSINESS. YOUR NEXT CHAPTER.
Bring your customer questions, promotions and everyday tasks. We’ll walk through the tools that fit your team.
