Route calls your way
Set up extensions, phone trees, call groups and after-hours routing for your team.
CALLS, TEXTS AND YOUR TEAM-CONNECTED
Keep the call.
Keep the connection.
Connect your business phones, voice AI, missed-call and voicemail responses with the rest of your customer experience. Keep your number, your phones and your team connected.
Your businessExample workspaceJT
BUSINESS PHONE
Your business. Within reach.
Incoming callToday · 11:08 AM
Your team is helping a customer
The call goes unanswered.
A missed-call text follows up
Sorry we missed you! How can we help?
The conversation keeps moving
Your team can pick it up in the inbox.
A little less on your plate.AI and your team, working together.
Business phones
The right call.
The right person.
Follow up on missed calls
Let AI respond after a missed call or a voicemail and help the customer take the next step.
Know what happened
Keep call recordings, transcripts and summaries available in the customer history.
CONNECTED BY DESIGN
Your number.
Your phones. All connected.
Keep your current number and phones. We port your business number in the background in 2–5 days. Once it’s connected, calls and texts to that same number flow into Zidy. Your customers keep reaching you the way they always have.
- Keep your existing business number and phones
- Calls and texts together on the same number
- Desktop, mobile and multi-location communication
AI FOR BUSINESS CALLS
Help on the call.
Help after it, too.
Use Zidy voice AI for calls, and let AI respond after a missed call or a voicemail. Keep customers engaged when your team is busy.
- AI for voice calls
- AI responses after missed calls
- AI responses after voicemail
ILLUSTRATIVE AI CONVERSATION
A customer calls your business.
“Can someone help me with a repair?”
Zidy AI
“I can help with your first questions. What would you like our service team to look at?”
Keep your team in reach for questions that need personal advice.
3 locations on Zidy
Tour of Nevada City · ILLUSTRATIVE WORKFLOW
A busy shop. A conversation worth keeping.
The team is helping people in the shop. An automatic missed-call text gives the caller a way to keep the conversation going.
ENTERPRISE CUSTOMER
Wheel & Sprocket runs on Zidy.
12 locations. 200+ VoIP phones. All business communications connected.
A FEW THINGS TO KNOW
Good questions. Clear answers.
Can I keep my current number and phones?+
Yes. Keep your current business number and phones. We port your number in the background in 2–5 days. Once the port is complete, calls and texts to that same number come into Zidy, so your team can handle customer communications in one place.
Can I purchase voice separately?+
The current voice offering includes standalone options. Contact sales to confirm the scope, usage and price for your locations.
YOUR BUSINESS. YOUR NEXT CHAPTER.
Make room for what’s next.
Bring your customer conversations and everyday work together. Find the Zidy setup that fits your business.