Make it easy to leave feedback
Send a direct review invitation after an appropriate customer interaction.
LET YOUR CUSTOMERS DO THE TALKING
Make the good word
go a little further.
Make review requests part of the customer journey, from a completed rental to a completed sale in Lightspeed R-Series. Keep the follow-up connected to the visit.
Your businessExample workspaceJT
AFTER A GREAT VISIT
★★★★★
Keep the good word going.
Thanks for visiting today! Would you share your experience?
JL
James L.
★★★★★
Friendly team, easy pickup and a great day out.
Illustrative review · not a customer testimonialA little less on your plate.AI and your team, working together.
Reviews
A better follow-up.
A stronger first impression.
Get help with responses
Use the review-response capabilities available in your plan to help your team reply.
Keep an eye on activity
See review-invite activity alongside the rest of your business communication.
CONNECTED BY DESIGN
Your reputation is earned.
The follow-up can be simpler.
Use consistent, appropriate requests and thoughtful responses. Reviews are one part of your customer experience-not a promise of a particular search ranking.
- Booking follow-ups and Lightspeed R-Series sale-completed review requests
- Customer feedback in the wider relationship
- Review ratings, recent feedback and reviews awaiting a reply
A GREAT VISIT DESERVES A FOLLOW-UP
Keep the good
experience going.
Make review requests part of the customer journey. After the visit, a simple text invites the customer to share their experience.
After the visitIllustrative example
The visit is complete
The customer follow-up is next.
Leave a review
LIGHTSPEED R-SERIES · SALE COMPLETED
The sale ends.
The relationship keeps going.
A completed sale can trigger both a customer follow-up and a review request. Give each its own message and purpose.
See the service follow-upLightspeed Retail POS (R-Series)
Sale · Completed
Zidy sends
Thanks for visiting, Sam. How is everything working out? Let us know if you need anything.
Lightspeed Retail POS (R-Series)
Sale · Completed
Zidy sends
Thanks for choosing our shop, Sam. Would you share your experience? Here’s your review link.
Zidy customer
Bicycles San Clemente · CUSTOMER WORKFLOW
One booking. A connected customer journey.
Bicycles San Clemente uses Zidy bookings together with automatic payments and automatic review requests.
A FEW THINGS TO KNOW
Good questions. Clear answers.
Will Zidy guarantee a first-page Google ranking?+
No. The redesigned site does not make a ranking guarantee. The review tools help you request and manage feedback; search visibility depends on many factors.
Are these Zidy Pass reviews?+
No. Business review tools and a renter’s Zidy Pass are different parts of the ecosystem. The paid review tools support the business’s customer-feedback workflow.
YOUR BUSINESS. YOUR NEXT CHAPTER.
Make room for what’s next.
Bring your customer conversations and everyday work together. Find the Zidy setup that fits your business.