Meet customers on your website
Add a chat entry point so visitors can ask a question while they browse.
A BETTER FIRST HELLO
Give your website
a way to listen.
Give website visitors a way to reach you through webchat and pop-ups. Bring their questions into Zidy Inbox, with AI available for first-time inquiries.
Your businessExample workspaceJT
Inbox 12
AR
Alex Rivera
Do you open on Saturday?
Facebook MessengerJL
James Lee
Is this item available?
Instagram DMMC
Maya Chen
Can I schedule a service?
SMSSP
Sam Patel
Can I get a quote?
Webchat AI is helping with 4 conversations
Alex RiveraBusiness question · Facebook Messenger
Reply to Alex… ↑
A little less on your plate.AI and your team, working together.
Webchat
A visit is only
the beginning.
Keep the conversation together
Follow website inquiries in the same inbox as other customer messages.
Add AI support
Use an AI Employee setup to help with common questions and next steps.
CONNECTED BY DESIGN
Keep your website.
Improve the connection.
Webchat is a business communication tool. It doesn’t require you to move your website onto the consumer rental marketplace.
- A chat entry point on your business website
- A shared inbox for your team
- AI options based on your plan and setup
MORE WAYS TO START A CONVERSATION
Your website.
Your social pages. Your inbox.
Connect the places customers reach out, then give your team a shared place to respond.
Webchat and website pop-ups
Give visitors a way to reach your business while they explore your website.
Facebook and Instagram
Connect Facebook Pages and Instagram to bring customer DMs into Zidy Inbox.
AI for first-time inquiries
Choose AI responses for first-time webchat, SMS, Facebook Messenger and Instagram conversations.
2 locations on Zidy
Ebike Edmonton · ILLUSTRATIVE WORKFLOW
The questions keep coming. So can the conversation.
Zidy AI can answer from the shop’s business information, learn what the rider needs and leave a clear next step for the team.
A FEW THINGS TO KNOW
Good questions. Clear answers.
Do I have to replace my website?+
No. Webchat is designed to work with your existing site. The team will confirm installation details for your website platform.
Is this for rental inquiries only?+
No. Paid webchat supports your broader business inquiries, such as sales, service and customer questions.
YOUR BUSINESS. YOUR NEXT CHAPTER.
Make room for what’s next.
Bring your customer conversations and everyday work together. Find the Zidy setup that fits your business.