Lightspeed Retail POS (R-Series)
Work order · Open
Zidy sends
Hi Sam, we’ve opened your work order. You can reach our service team right here.
All customers
ZIDY CUSTOMER · 3 LOCATIONS
Tour of Nevada City Bicycle Shop
Tour of Nevada City Bicycle Shop sells bikes across road, mountain, gravel, electric and everyday riding, with professional repair, fitting and rental options.
Tour of Nevada CityZIDY CUSTOMER
3Locations on Zidy
LIGHTSPEED R-SERIES · WORKFLOW EXAMPLE
From a missed call to a finished repair.
An example service journey: welcome the inquiry, collect the repair approval by text and keep the rider updated as the work progresses.
A missed caller tells Zidy AI their bike needs a tune-up.
Lightspeed Retail POS (R-Series)
Work order · Estimated
Zidy sends
Hi Sam, your tune-up and replacement cable estimate is $145. Reply APPROVE to go ahead, or message us with a question.
Lightspeed Retail POS (R-Series)
Work order · Finished
Zidy sends
Hi Sam, the work on your bike is finished. Message us to arrange your pickup.
Another path to explore
Lightspeed Retail POS (R-Series)
Work order · Waiting
Zidy sends
Hi Sam, your work order is now marked Waiting. Reply here if you have a question for our service team.
Lightspeed Retail POS (R-Series)
Work order · Custom status
Zidy sends
Hi Sam, your repair is waiting for a part. We’ll update you when the next step is ready.
The rider replies about pickup. The team continues the conversation in Zidy Inbox.
Illustrative feature example. Messages and statuses demonstrate the named workflow.
EXPLORE THE PLATFORM
Calls & repair-status updates
See the product behind the example, or explore more businesses using Zidy.
YOUR BUSINESS. YOUR NEXT CHAPTER.
See this workflow with your business in mind.
Bring your customer conversations and everyday work together. Find the Zidy setup that fits your business.