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Zidyfor Business

ZIDY SMS CAMPAIGNS

One custom message.
More reasons to return.

Turn the contacts in your CRM into your next campaign. Use custom tags and notes to organize your audience, write the offer, and handle each reply in Zidy Inbox.

Book a demoExplore Zidy Inbox

Your contacts. Your message. Your business number.

Create an SMS campaignInteractive example
CRM contact & team notes
Example CRM contactAlex Morgan
AccessoriesShop offers

Internal note: Asked about lights for evening rides.

135 charactersExample audience
Customer message preview42 contacts selected

Your Bike Shop: save 15% on selected accessories this weekend. Reply to ask about lights, locks or another item. Reply STOP to opt out.

Choose an example or write your own message.

Sample contacts and offers. This website preview does not send messages.

CRM CONTACTS + CUSTOM TAGS + NOTES

Know the customer.
Make the message relevant.

Keep your contacts in Zidy CRM. Organize them with your own tags, add useful notes and choose who should hear about the next offer or event.

  • One contact record for your customer
  • Custom tags and internal notes for your team
  • Campaign replies in the same customer conversation
Zidy CRMExample contact
AM
Alex MorganCustomer contact
Custom tags
AccessoriesShop offers
Internal note

Asked about lights for evening rides.

Next campaignSales & new arrivals

Choose contacts interested in shop offers, then share the promotion.

FROM THE OFFER TO THE REPLY

Build the campaign.
Keep the conversation.

  1. 01

    Choose your audience

    Use your CRM contacts and custom tags to organize the customers you want to reach.

  2. 02

    Make the message yours

    Write the offer, add a clear next step and review the message before sending.

  3. 03

    Handle each reply

    Customer questions arrive in Zidy Inbox, ready for your team to continue one to one.

CUSTOMER RELATIONSHIPS, PUT TO WORK

A timely message.
A reason to come back.

Choose a scenario to see the offer, the reply and your team’s next step.

More than a sale.
A community that comes back.

Promote shop offers, invite riders out together and bring past renters back.

Sales & new arrivals

Give a shop offer the right audience.

Choose contacts interested in shop offers, then share the promotion.

Example CRM tags
AccessoriesShop offers
Contact details & team notes Alex Morgan

Asked about lights for evening rides.

Your custom SMS campaign
Your Bike Shop: save 15% on selected accessories this weekend. Reply to ask about lights, locks or another item. Reply STOP to opt out.
Customer reply · Zidy Inbox
Are commuter lights included?

Your team: “Selected lights are included. What kind of riding do you do?”

Illustrative campaigns, contacts and offers. Your team creates tags and chooses its own marketing audience.

CAMPAIGNS + AUTOMATIONS

Reach out with a promotion.
Follow up as the work happens.

Use a campaign for a custom offer to your chosen contacts. Use automations for messages triggered by a booking, payment or Lightspeed event. Replies stay with your team in Inbox.

Explore automationsSee Lightspeed workflows

A FEW THINGS TO KNOW

Good questions. Clear answers.

Does Zidy keep contacts, tags and notes in a CRM?+

Yes. Customer contacts are stored in Zidy CRM. Your team can use custom tags and notes to organize relationships and prepare relevant campaigns.

Can I send a custom promotion to my customer contacts?+

Yes. Create a custom SMS campaign for your marketing contacts, whether you want to share an offer, announce new products or bring customers back for another visit.

Can I choose which contacts receive the campaign?+

Yes. Choose your marketing audience for the campaign, from your full marketing list to selected contacts.

Where do customer replies go?+

Replies arrive in Zidy Inbox. Your team can answer each customer individually and continue the sales, service or booking conversation.

Is a campaign the same as an automatic repair or booking update?+

They have different starting points. You create a campaign for an offer or announcement. Automations send messages when supported events happen, such as a Lightspeed work-order status changing.

How many campaign messages are included?+

Campaign message allowances vary by plan. See the pricing page and confirm the message volume for your business.

YOUR BUSINESS. YOUR NEXT CHAPTER.

Give your next offer a conversation.

See how custom SMS campaigns and Zidy Inbox work together for your business.

Book a demo